Privacy Policy
Effective January 1, 2026
Santa Paula Concrete, santapaulaconcrete.com, sales@santapaulaconcrete.com
What this policy covers
Santa Paula Concrete is a concrete contractor in Santa Paula, CA. This policy explains what information we collect when you use our website, how we use it, how long we keep it, and what you can ask us to do with it.
It applies to every page of our website, to the estimate request form and to calls or emails you send us after finding us online. You can read more about who we are on our About page.
Information you give us
When you fill out our contact form, call us or send an email, we collect what you choose to share. That's usually your name, phone number, email address, the address of the property and a description of the work, such as a driveway, patio or slab you want poured or repaired.
You may also send photos of the job site. We ask only for what we need to answer your question and give you an estimate, so please don't send payment card numbers or other sensitive details through the form.
Our contact form runs on a third-party form service. What you type is passed to that service and then to us, and the service handles it under its own privacy terms.
Information collected automatically
Like most websites, ours collects some technical information when you visit. This can include your browser type, device type, the pages you viewed, how long you stayed, the site that sent you to us and a general location based on your IP address.
We use analytics tools to see which pages people read and where they get stuck, so we can make the site easier to use. This information is looked at in totals and isn't used to identify you by name.
Cookies
Cookies are small files your browser stores so a site can remember a visit. Our site and the analytics and form tools it uses may set cookies to count visits, keep pages working and remember basic settings.
You can block or delete cookies in your browser settings. The site will still work, though some features, like the form, may not behave as smoothly.
How we use your information
We use what you send us to reply to you, schedule an on-site estimate, prepare a quote, do the work you hire us for and follow up on it. We also use it to keep records of jobs and to meet our legal and tax obligations.
We use the technical information to understand how the site is used and to fix problems with it. We don't use your information for anything unrelated to these purposes.
Who we share it with
We don't sell your personal information, and we don't share it with other companies for their own marketing.
We share it only with the service providers that help us run the business and the website, such as our form, hosting, analytics and email tools, and only so they can do that work for us. We may also share information when the law requires it, or to protect our rights, our customers or the public.
How long we keep it
If you ask for an estimate and don't hire us, we keep your details only as long as they're useful for following up, and then we delete them. If we do work for you, we keep job records longer because we may need them for warranty questions, repeat work and tax or legal requirements.
Analytics data is kept for the period the analytics tool allows and is then removed. We protect the information we hold with reasonable safeguards, though no website or email system can be made completely secure.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. You can also ask us to stop contacting you at any time.
If you live in California, state law may give you further rights over your personal information, including the right to know what we collect and how we use it, and the right not to be treated differently for using those rights. We'll answer requests within the time the law allows and may need to confirm your identity before we act on one.
Children's privacy
Our website is meant for adults arranging work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Questions or privacy concerns
If you have a question about this policy, want to make a request about your information or have a privacy concern, reach us through our contact page or call (805) 873-8640. We're available Mon–Fri: 6 AM–9 PM, Sat–Sun: 7 AM–9 PM, and you can expect a reply within 1 business day.
Changes to this policy
We may update this policy when our website, our tools or the law changes. The current version will always be on this page, so check back if you want to see what's new.